Frequently Asked Questions
Find answers to common questions about your Katana experience
How do I know which size to order?
Please refer to our comprehensive Size Guide located on each product page. We provide detailed measurements to ensure the perfect fit for every silhouette.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we process orders immediately. You may cancel or modify an order within 60 minutes of placement by contacting our support team.
Are your materials sustainably sourced?
Katana is committed to ethical fashion. We partner with suppliers who adhere to strict environmental standards and fair labor practices.
How should I care for my Katana garments?
Each item features a specific care label. Generally, we recommend cold washing and air drying to preserve the fabric quality and longevity.
Do you ship internationally?
Yes, Katana ships to over 50 countries worldwide. Shipping costs and delivery times vary by destination and are calculated at checkout.
When will out-of-stock items be replenished?
We frequently restock our core collection. You can sign up for 'Back in Stock' notifications on the specific product page to be alerted immediately.